E01: Ignition issue, gas valve, circuit board, or ionization electrode problem. Check gas valves and ensure gas supply to the boiler.
E02: The boiler is locked due to overheating. Check the heating system and radiator valves and make sure they are open. If the problem persists, the heat exchanger, three-way valve, or filter may be faulty.
E03: Airflow issue. The pressure switch, fan, or electronic board may be defective.
E05: Problem with the electronic board. Try resetting the boiler. If the issue persists, other components should be inspected.
E06: Hot water sensor issue. Check sensor connections for short circuits or moisture.
E08: Maximum number of resets exceeded. Turn off the boiler using the switch and turn it back on after a few seconds.
E10: Low water pressure. Open the fill valve and increase the pressure to 1.5 bar. If the problem persists, check for other potential issues.
E11: Flue pressure switch issue. The fan, pressure switch, or electronic board may be defective.
E15: Problem with the electronic board or cable connections.
E20: Flame signal issue. Try resetting the boiler. If the problem persists, the circuit board, gas valve, or ionization electrode may be defective.
E24: Control panel issue.
E27: Circulation pump issue. Check the valves are open. If the problem persists, the filter or pump may be defective.
E31: Communication issue with the control panel. Check the connections.
E37: Low voltage. The boiler will reset automatically. If the problem is not resolved, the board may be damaged. It is recommended to use a voltage stabilizer.
E38: Flame signal loss. Perform a reset. If the issue persists, check the gas valve, board, or ionization electrode.
E43: Flame signal loss prevention mode. Perform a reset.
Immergas Eolo Star Boiler Error Codes
01 Error Code: Ignition system problem. Check gas valves and boiler connections, and ensure they are open. If the issue persists, the board, gas valve, or electrode may be faulty.
02 Error Code: The boiler has overheated, and the thermostat has locked the device. Check the heating system valves. If the issue is not resolved, the heat exchanger or filter may be faulty.
03 Error Code: Flue sensor problem. The fan, pressure switch, or electronic board may be defective.
01 Error Code: Ignition system problem. Check gas valves and connections and ensure they are open. If the problem persists, inspect the board, gas valve, or electrode.
02 Error Code: Boiler overheating. Check the heating system valves. If the problem is not resolved, the heat exchanger or filter may be faulty.
03 Error Code: Flue sensor issue. The fan or pressure switch may be defective.
06 Error Code: Hot water sensor issue. Check connections for disconnection or short circuits.
10 Error Code: Low water pressure. Increase water pressure to 1-2 bar using the fill valve.
20 Error Code: Incorrect flame. Check the ionization electrode and gas valve.
27 Error Code: Water circulation problem. Check the circulation pump and connections.
28 Error Code: System leakage. Check for leaks and connection integrity.
31 Error Code: Room thermostat connection issue. Check the connection.
Immergas Victrix Boiler Error Codes
01 Error Code: Ignition problem. Check gas valves and connections. If the problem persists, the gas valve, board, or ionization electrode may be faulty.
02 Error Code: Overheating issue. Check the valves are open. If the problem is not resolved, the pump, three-way valve, or heat exchanger may be defective.
03 Error Code: Flue thermostat error. The boiler is locked for safety. Perform a reset.
05 Error Code: Heating sensor issue. Check connections for disconnection or moisture.
06 Error Code: Hot water sensor issue. Check connections and cables for damage or short circuits.
08 Error Code: Reset error. Press the reset button.
09 Error Code: Fine-tuning function is active. Wait or perform a reset.
10 Error Code: Low water pressure. Increase pressure to 1-2 bar and ensure the fill valve is closed.
15 Error Code: Configuration error. Software or hardware problem with the board.
16 Error Code: Fan issue. Check its condition.
20 Error Code: Incorrect flame. Check the gas valve and ionization electrode.
24 Error Code: Control panel anomaly.
27 Error Code: Circulation issue. Check valve openings. If the problem persists, the pump or board may be defective.
29 Error Code: Exhaust gas sensor issue.
31 Error Code: Remote control panel issue. Check connections.
37 Error Code: Low voltage issue. The boiler will automatically reset. Ensure voltage is stable.
38 Error Code: Flame interruption. Check the gas valve and ionization electrode.
43 Error Code: Repeated error 38. Inspect all connections.
44 Error Code: Gas valve open too long. Perform a reset.
96 Error Code: Flue system issue. Inspect the exhaust system and reset.
Immergas Victrix Omnia Boiler Error Codes
01 Error Code: Ignition problem. Check the gas valves. If
the issue persists, the gas valve, circuit board, or electrode may be
faulty.
02 Error Code: System overheating. Check if the valves
are open. If the problem remains, check the pump and heat exchanger.
03 Error Code: Flue thermostat problem. The system is
locked for protection. Perform a reset.
06 Error Code: Hot water sensor problem. Check the
connections and cable condition.
08 Error Code: Reset error. Perform a reset. If this does
not help, inspect the circuit board.
09 Error Code: Fine-tuning function is active. Wait a few
minutes or perform a reset.
10 Error Code: Low water pressure. Increase the pressure
to 1-2 bar using the fill valve.
15 Error Code: Circuit board configuration issue. Check
the software.
16 Error Code: Fan issue.
20 Error Code: Incorrect flame. Check the gas valve,
electrode, or circuit board.
24 Error Code: Control panel issue.
27 Error Code: Circulation problem. Check if the valves
are open.
29 Error Code: Exhaust gas sensor problem.
31 Error Code: Remote control connection problem. Check
the connections.
37 Error Code: Low voltage. The boiler will automatically
reset.
38 Error Code: Flame interruption.
43 Error Code: Repeated error 38.
44 Error Code: Gas valve remains open too long.
96 Error Code: Flue system problem. Check connections and
perform a reset.
Immergas Victrix Tera Boiler Error Codes
01 Error Code: Ignition problem. Check the gas valves and
connections. If the issue persists, the gas valve, circuit board, or
ionization electrode may be faulty.
02 Error Code: System overheating. Check if the valves
are open. If the problem is not resolved, the pump, three-way valve, or
heat exchanger may be faulty.
03 Error Code: Flue thermostat problem. The boiler is
locked for protection. Perform a reset.